A View from the Trenches
A Manual for Wardens
by Wardens

3rd Edition Underway

Susan Jones

Mel Williams

"NAAWS has always prided itself for it's excellent training, whether through training conferences, scheduled training, peer training, training materials, or networking. Several years ago a group of NAAWS members got together and created a training manual for Wardens by Wardens; "A View From The Trenches." This is a book of articles written by Wardens from their own experiences to share with other Wardens."

"There has been a second edition and now it is time for a third. Susan Jones, a retired Colorado Warden, has graciously volunteered to coordinate this project."

— Mel Williams


Manual Information

Sharon Johnson Rion
First Edition Editor
Pam Withrow
Second Edition Editor
Susan Jones
Third Edition Editor

If I Knew Then What I Know Now...

Sections Include:

Innovation is Not an Ugly Word
Technology: Staying Ahead of the Curve
Ethics, Values, and Vision
Strategic Planning
Understanding the Big Picture
Managing a Changing Environment
Managing a Mission Change
Quality Assurance
Warden as CEO
Implementing Adverse Policy and/or Legislation
Succession Planning
External Environment  
Partnerships with other Agencies, Interest Groups, Community Organizations and Public Officials
External Influences on Corrections
Political Realities
Public Education
Community Relations
Internal Environment  
Staff Morale and Motivation
Challenges of Special Mission Facilities
Staff/Inmate Relations
Managing Contract Services
Internal Investigations
Security Threat Groups
Developing and Maintaining a Positive Culture
Staff Retention Strategies
Matching Technology with Resources and Need
Special Management Populations
Importance of the Physical Plant
Preventive Maintenance
Security is Everyone's Business and Priority
Meaningful Inmate Program and Work Assignments
Staff Training & Development  
Developing Staff Stability
21st Century Workforce Issues
Professional Organizations as Resource
Sexual Harassment
Sexual Misconduct
Legal Liabilities
Staff Equality
Organizational Career Paths
Combating Complacency
Staff Discipline
Developing Line Supervisors
Staff Diversity
Emergency Planning  
Emergency Preparedness
Needs and Goals of Outside Agencies
Rapid Response Strategies
Proactive, Not Reactive Models
Mutual Aid Agreements/Plans
Practical Advice  
Stress Management
Balancing Work and Family
Survival Skills

Order a Copy

"A View from the Trenches"
A Manual for Wardens by Wardens Second Edition
Pam Withrow, Editor

The Second Edition is a great resource for all Administrators of facilities of all levels.

2nd edition:
(2007, 390 pages,

#284-F1 (Complete)
$54.95 - no discount

#285-F1 (Supplement)
$27.50 - no discount

Call 1-800-222-5646 ext. 0129 for more information or to place an order.

Articles Included:
The job of Warden - Ethics - Management is Not Leadership - Technology: Staying Current - Fiscal Competency and Responsibility - Implementing Adverse Legislation - Expanding a current Facility - Partnerships - Executing the Death Penalty - Promoting a Positive and Healthy Work Environment - Sexual Misconduct of Staff - Developing Executive Staff - Warden vs. Dorectpr - Breaking the Code of Silence - Employee/Inmate Relations - Future Challenges for Prison Management - The Public Life of a Warden - Public Speaking - Working With the Legislative Process - Staff Equality - Communication - Discipline - Custody vs. Treatment - Terminally Ill Inmates - Staff Training - Planning for Emergencies - Seeing the Big Picture: Managing For Results

ALL this and more... Order yours TODAY!

Editors Contact Information

Susan Jones

Mel Williams